You know why I hate them?

Because they charge market-rate, private sector prices but are run like a govt. agency. Poor IT so you can’t redeem rewards on-line, lots of 2-3 biz days processing time bullshit, but a “1-time exception.”

What the hell is all this if they want to charge me $200 RT b/w Boston & NY?

If they were privatized, it’d probably cost that much but at least would not be delayed constantly. And for the # of times it threatens to go bankrupt, if it were a private company, it would have been closed or taken over by now.

If it’s going to be govt-subsidized, then let’s go all the way and drop fares. I shouldn’t be partially propping it up when I can’t expect an appropriate level of service for the prices I pay.


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